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Privacy Policy

Effective Date: July 1, 2026
Website: www.AMDIFastPCR.com
Owner: Autonomous Medical Devices Incorporated ("AMDI," "we," "our," or "us")

Privacy Overview

AMDI respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains:

  • What information we collect
  • How we use it
  • When we share it
  • Your privacy rights
  • How we protect your information
  • How to contact us

This policy applies to visitors of our websites, customers, distributors, healthcare organizations, business partners, and individuals who communicate with us.

Information We Collect

Depending on how you interact with us, we may collect the following information.

Information You Provide

You may voluntarily provide:

  • Name
  • Company or organization
  • Job title
  • Email address
  • Phone number
  • Mobile phone number
  • Billing and shipping address
  • Product interests
  • Customer support inquiries
  • Purchase information
  • Event registrations
  • Demo requests
  • Distributor inquiries
  • Information submitted through forms

Providing this information is voluntary, although some information may be required for us to fulfill your request.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Date and time of visits
  • Approximate geographic location
  • Cookies and similar technologies

How We Use Your Information

We use information to:

  • Process orders
  • Ship products
  • Respond to inquiries
  • Schedule demonstrations
  • Provide customer support
  • Register products
  • Deliver requested information
  • Improve our products and website
  • Conduct analytics
  • Operate our business
  • Comply with legal obligations
  • Detect fraud or security incidents

If you choose to receive marketing communications, we may also send:

  • Product updates
  • New product announcements
  • Educational content
  • Webinar invitations
  • Conference information
  • Company news

You may unsubscribe from marketing communications at any time.

Contact Forms and Lead Requests

When you submit information through forms such as:

  • Contact Us
  • Request a Demo
  • Request Pricing
  • Download Resources
  • Technical Support
  • Distributor Inquiry

we use that information solely to respond to your request, provide requested services, evaluate business opportunities, and communicate with you regarding your inquiry.

If you choose to receive marketing communications, we may continue to communicate with you until you opt out.

SMS/Text Messaging

If you voluntarily provide your mobile phone number and expressly consent to receive SMS/text messages, AMDI may send text messages related to:

  • Product demonstrations
  • Appointment scheduling
  • Customer support
  • Technical assistance
  • Order updates
  • Product information
  • Marketing communications (only if separately consented to)

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at customerservice@amdilabs.com.

Your consent to receive SMS messages is not required to purchase any products or services.

We do not sell or share your mobile phone number with third parties for their own marketing purposes.

SMS communications are also governed by our SMS Terms & Conditions.

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember user preferences
  • Improve website performance
  • Understand website usage
  • Measure marketing effectiveness
  • Maintain security

You may control cookies through your browser settings.

Disabling certain cookies may affect website functionality.

Analytics and Tracking Technologies

We may use third-party analytics and marketing tools to better understand website usage and improve our services.

These providers may include services such as:

  • Google Analytics
  • Google Tag Manager
  • Microsoft Clarity
  • LinkedIn Insight Tag
  • HubSpot
  • Other business analytics providers

These services may collect information regarding website usage in accordance with their own privacy policies.

Sharing Personal Information

We do not sell your personal information.

We may share information with trusted service providers who assist us in operating our business, including:

  • Website hosting providers
  • CRM providers
  • Marketing automation providers
  • Email service providers
  • SMS messaging providers
  • Payment processors
  • Shipping providers
  • IT support vendors
  • Cloud infrastructure providers
  • Professional advisors
  • Legal counsel
  • Auditors

These providers are permitted to use information only as necessary to provide services on our behalf.

We may also disclose information:

  • To comply with applicable law
  • To respond to legal requests
  • To protect our legal rights
  • To investigate fraud or security incidents
  • During a merger, acquisition, financing, or sale of company assets

International Transfers

If you access our website outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes described in this policy
  • Complete transactions
  • Provide requested services
  • Meet legal or regulatory requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, we securely delete or anonymize it where appropriate.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

No system can guarantee absolute security, and we encourage users to protect their own account credentials and devices.

What is Multi-Factor Authentication (MFA)?

MFA is a layered security approach that requires a user to present a combination of two or more credentials to verify their identity before gaining access to an account, application, or network.

Why do we require it?

MFA protects your data. Even if one of your credentials (such as your password) becomes compromised, unauthorized users will be unable to meet the second verification requirement and will not be able to access your sensitive information.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Know what personal information we collect
  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Request a copy of your information
  • Withdraw consent where applicable
  • Opt out of marketing communications

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

To exercise applicable privacy rights, contact: customerservice@amdilabs.com.

We may verify your identity before fulfilling certain requests.

California Privacy Notice

AMDI does not sell personal information.

AMDI does not knowingly share personal information for cross-context behavioral advertising as defined by California law.

California residents may exercise applicable rights by contacting us using the information below.

Children's Privacy

Our website is intended for business and healthcare professionals.

We do not knowingly collect personal information from children under 13 years of age.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The Effective Date at the top of this page will indicate when revisions were made.

Material changes will be posted on this page.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:

Autonomous Medical Devices Incorporated
Email: customerservice@amdilabs.com
Website: www.AMDIFastPCR.com

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